Shipping policy

At Cadane Luxe Hair, we are dedicated to delivering a seamless and dependable
experience from the moment you place your order to the moment it arrives at your door. Each order is carefully prepared to reflect the quality and luxury our brand represents.

Processing Time
All orders are processed within 2–5 business days prior to shipment. For custom wigs, high-density units, or longer lengths, processing may take 7–10 business days to ensure proper preparation and quality control. Please note that orders are not processed on weekends or holidays.

Shipping & Delivery
For customers within the United States, standard shipping typically takes 3–7 business days, while express shipping, if selected at checkout, takes approximately 1–3 business days.
For international orders, delivery is estimated between 7–14 business days. Please keep in mind that shipping times may vary due to carrier delays, customs processing, weather conditions, or periods of high order volume.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with your
tracking number. Please allow up to 48 hours for tracking updates to appear in the
system.

Shipping Address Responsibility
Customers are responsible for ensuring that all shipping information entered at
checkout is accurate. Cadane Luxe Hair is not responsible for orders shipped to
incorrectly provided addresses. If a package is returned, additional shipping fees may be required for reshipment.

Lost or Delayed Packages
After an order has been shipped and marked as delivered by the carrier, Cadane Luxe
Hair is not responsible for lost or stolen packages. If your shipment is delayed, we
recommend contacting the shipping carrier directly using your tracking number for
assistance.

Damaged Items
If your order arrives damaged, you must contact us within 48 hours of delivery. Please include your order number along with clear photos of both the packaging and the product received so we can review and resolve the issue promptly.

International Orders
Customers placing international orders are responsible for any customs fees, import
taxes, or duties required by their country. Cadane Luxe Hair is not responsible for delays caused by customs.

Contact Us
For any shipping-related questions or concerns, please contact us at
cadaneempire2026@gmail.com.

Every order from Cadane Luxe Hair is thoughtfully prepared and packaged to deliver theluxury experience you deserve.